VoorTech Privacy Statement

Effective date: January 1, 2021

Last updated date: August 1, 2021

All capitalized terms have their definition in the section Definitions, unless otherwise noted here.

The short version

We use your personal information as this Privacy Statement describes. The short version and the Summary below don't tell you everything, so please read on for more details.

Summary

Section What can you find there?
What information VoorTech collects VoorTech collects information directly from you in connection with our Website and paid subscriptions to ProjectJ2X (our Service). We also automatically collect from you your usage information, and system configuration information, subject, where necessary, to your consent. VoorTech may also collect User Personal Information from third parties. We only collect the minimum amount of personal information necessary from you that we need in order to provide you with the service, unless you choose to provide more.
What information VoorTech does not collect We don't knowingly collect information from children under 16, and we don't collect Sensitive Personal Information.
How VoorTech uses your information In this section, we describe the ways in which we use your information, including to provide you a subscription to ProjectJ2X, to communicate with you, for security and compliance purposes, and to improve our Service. We also describe the legal basis upon which we process your information, where legally required.
How we share the information we collect We may share your information with third parties under one of the following circumstances: with your consent, with our service providers, for security purposes, to comply with our legal obligations. We do not sell your personal information and we do not host advertising on VoorTech. You can see a list of the service providers that access your information.
How you can access and control the information we collect You can control the information we collect about you by contacting us.
Our use of cookies and tracking We only use strictly necessary cookies and do not use tracking technologies.
How VoorTech secures your information We take all measures reasonably necessary to protect the confidentiality, integrity, and availability of your personal information at VoorTech.
How we communicate with you We communicate with you by email or by phone, primarily for purposes of providing technical support or responding to your inquiries.
Resolving complaints In the unlikely event that we are unable to resolve a privacy concern quickly and thoroughly, we provide a path of dispute resolution.
Changes to our Privacy Statement Changes to this Privacy Statement are made available at our Website 30 days before any such changes become effective.
Contacting VoorTech Please feel free to contact us if you have questions about our Privacy Statement.
CCPA Privacy Rights Supplement to this Privacy Statement for California residents describing a User's rights under CCPA.
GDPR Privacy Rights Supplement to this Privacy Statement for EU residents describing a User's rights under GDPR.
Intepretation and Definitions Definitions of the terms used in this Privacy Statement.

What information VoorTech collects

User Personal Information is any information about one of our Users which could, alone or together with other information, personally identify them or otherwise be reasonably linked or connected with them. Information such as an email address, a real name, an Internet protocol (IP) address are examples of €œUser Personal Information.

User Personal Information does not include aggregated, non-personally identifying information that does not identify a User or cannot otherwise be reasonably linked or connected with them. We may use such aggregated, non-personally identifying information for research purposes and to operate, analyze, improve, and optimize our Website and Service.

Information users provide directly to VoorTech

Subscription information

We require basic information in order for you to subscribe to ProjectJ2X. We ask you to provide your name, mailing address, email address and phone number.

System configuration information

When you subscribe to ProjectJ2X , we request that you provide us with information about the configuration of the computer system and digitial encoder you will be using with our program, MeasureJ2X.

Payment information

When you subscribe to ProjectJ2X we may use third-party services for payment processing (e.g. payment processors). We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. 

Information VoorTech automatically collects from your use of the Service

Transactional information

If you subscribe to ProjectJ2X, we automatically collect certain information about your transactions on the Service, such as the date, time, and amount charged.

Usage information

If you're accessing our Service, we automatically collect the same basic information that most services collect, subject, where necessary, to your consent. This includes information about how you use the Service, such as the pages you view, the referring site, your IP address and session information, and the date and time of each request. This is information we collect from every visitor to the Website. This information may include User Personal information.

Cookies and Tracking

As further described below, we may automatically collect information from cookies (such as cookie ID and settings) to keep you logged in, to remember your preferences, to identify you and your device and to analyze your use of our service.

Device information

We may collect certain information about your device, such as its IP address, browser or client application information, language preference, operating system and application version, device type and ID, and device model and manufacturer. This information may include User Personal information.

What information VoorTech does not collect

We do not intentionally collect Sensitive Personal Information such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. If you choose to store any Sensitive Personal Information on our servers, you are responsible for complying with any regulatory controls regarding that data.

VoorTech does not knowingly collect information from or direct any of our content specifically to children under 16 or children under 13.

How VoorTech uses your information

We may use your information for the following purposes:

To the extent that our processing of your User Personal Information is subject to certain international laws (including, but not limited to, the European Union's General Data Protection Regulation (GDPR)), VoorTech is required to notify you about the legal basis on which we process User Personal Information. VoorTech processes User Personal Information on the following legal bases:

How we share the information we collect

We may share your User Personal Information with third parties under one of the following circumstances:

How you can access and control the information we collect

You can control the information we collect about you by contacting us.

If VoorTech processes information about you, such as information VoorTech receives from third parties, then you may, subject to applicable law, access, update, alter, delete, or object to the processing of your personal information by contacting us.

Data retention and deletion of data

VoorTech retains your User Personal Information only for as long as needed to provide you services.

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

If you would like to cancel your ProjectJ2X Subscription or delete your User Personal Information, you may do so by contacting us.

Our use of cookies and tracking

VoorTech only uses strictly necessary cookies. Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors.

We use cookies solely to provide, secure, and improve our service. For example, we use them to keep you logged in, remember your preferences, identify your device for security purposes, analyze your use of our service, compile statistical reports, and provide information for future development of VoorTech. We use our own cookies for analytics purposes, but do not use any third-party analytics service providers.

By using our service, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device's ability to accept these cookies, you will not be able to log in or use our service.

VoorTech does not use tracking technologies.

How VoorTech secures your information

VoorTech takes all measures reasonably necessary to protect User Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information.

The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

How we communicate with you

We use your email address or phone number to communicate with you for the purposes of providing with a paid ProjectJ2X subcription, providing technical support for your paid subscription or responding to your inquries.

VoorTech may occasionally send notification emails about new features, requests for feedback, important policy changes, or to offer customer support.

Resolving complaints

If you have concerns about the way VoorTech is handling your User Personal Information, please let us know by contacting us.

Dispute resolution process

In the unlikely event that a dispute arises between you and VoorTech regarding our handling of your User Personal Information, we will do our best to resolve it. Additionally, if you are a resident of an EU member state, you have the right to complain to a Data Protection Authority about our collection and use of your User Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA) that you reside in.

Changes to our Privacy Statement

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website and displaying a notice on our Website, prior to the change becoming effective and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.

Contacting VoorTech

Questions regarding VoorTech's Privacy Statement or information practices should be directed to our projectj2x@voortech.com

CCPA Privacy Rights

This privacy notice section for California residents supplements the information contained in Our Privacy Policy to futher clarify a User's rights under CCPA and applies solely to all visitors, users, and others who reside in the State of California.

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

Your request to Us must:

We cannot respond to Your request or provide You with the required information if We cannot:

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.

For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance.

Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

If you'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

GDPR Privacy Rights

This privacy notice section for EU residents supplements the information contained in Our Privacy Policy to futher clarify a User's rights under GDPR and applies solely to all visitors, users, and others who reside in the European Union.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy: