[ Main Topics ] [ Replacement Key Information ]
The following form must be submitted for all requests for a replacement registration key.
The fee to replace a registration key is $50 USD. We accept payment in the form of check or money order payable to 'VoorTech Consulting', University or government PO or credit card. There is an additional $10 handling fee for international orders not paying by credit card.
The process for obtaining your replacement key is as follows:
Step 1. Fill out the registraton key replacement request form.
Step 2. Submit the form. This may be done electronically by clicking on the 'Submit Request' button or surface mailed directly to the address given at the bottom of the form. Acknowledgement of the receipt of an electronically submitted subscription will be made immediately.
Step 3. Arrange payment for your replacement key.
For electronically submitted requests paying via check, money order or PO:
Upon submission of your request, an invoice for the replacement fee will be sent to the email address provided. Payment on the invoice can be made by sending check, money order or copy of the PO via surface mailed to the address given at the bottom of the form. We can also accept a faxed copy of the PO.
For electronically submitted subscriptions paying via credit card:
Upon submission of the request, you will be provided with a 'Pay Now' button which will allow you to proceed with submitting your credit card payment information.
For requests sent via surface mail:
If mailing the request form, print the form using the browser's Print button and mail with accompanying payment of check or money order or copy of PO.
We will contact you via email to confirm receipt of payment and the mailing address we have on file from the original subscription. We will then mail the replacement key via surface mail to the subscriber address.
Your request will be processed within 3 business days of receipt of your request.
Please contact us if you have any questions either via email to firstname.lastname@example.org or calling us at (603) 968-7619.
362 E. Holderness Road
Holderness, NH 03245
Phone/Fax: (603) 968-7619